General Terms and Conditions for Golf Bloke
Thank you for showing your interest in our products! Below you will find the conditions that apply to your purchase; they explain what rights you have. If you have any questions, just contact us and we will be happy to explain how everything works. What is explained here is who you buy from (section 1), how to place an order (section 2), prices (section 4), shipping and delivery (section 6), right of withdrawal (section 7) and guarantees (section 9). We hope you are satisfied with your purchase!
These General Terms and Conditions (the "General Terms") apply when you ("the Customer" or "you") place an order from Golf Bloke ("the Company", "us" or "we") on golfbloke.se, (the "Website" ).
We sell our products to several countries and jurisdictions and these General Terms and Conditions are designed to be global. However, depending on where you live, mandatory legislation may apply. We respect applicable laws and nothing in these General Terms and Conditions shall be construed as a limitation of your statutory rights, if such laws give you greater rights than set forth herein.
By accepting these General Terms and Conditions, you understand and agree that all orders, purchases and transactions are made exclusively between the Company and the Customer, and that Shopify - as a platform provider - takes no responsibility for content, interactions or transactions made on golfbloke.se.
When you receive an order confirmation from us, it means that your order has been accepted and that you have entered into a purchase agreement. We recommend that you save the order confirmation for any future contact with us. We can deny an order for a variety of reasons, for example, if you submit incorrect personal information and / or are already in debt.
You can cancel your order until we have confirmed it. We will then reimburse any expenses you, your account or credit card company have issued for the order.
We can cancel an order if the ordered products are sold out. We will then refund any expenses and notify you of similar products if available.
All ordered products remain our property until we receive full payment for them.
Customer information etc.
You are responsible for ensuring that the personal data you provide to us is accurate and complete.
You are responsible for all purchases made with your login details. Make sure you keep your login details secret and that no one else can access them without your permission. Please let us know if you suspect that someone has accessed your login information without your permission.
Prices, fees etc.
The prices quoted on the Website apply to orders placed on the Website. All prices are for the currency stated on the website and include VAT where indicated (depending on where you live, VAT may not apply to your purchase). Unless otherwise stated on the Website, payment or shipping costs are not included and these are reported separately. Please note that local fees (such as currency exchange fees, credit or debit card fees, VAT, customs fees, etc.) may apply depending on where you live and your local legislation. You are responsible for such fees and cannot get them paid by us.
In some cases, for some products, we may offer better terms than those specified in the General Terms and Conditions. For example with regard to extended right of withdrawal or free returns. Such better terms apply only for a limited time, until the specific products are sold out, and can be canceled by us at any time, in which case these General Terms and Conditions apply without modification.
Shipping & Delivery
Products in stock are usually delivered within the number of working days displayed on the Website. The estimated delivery time for an order is stated in the order confirmation. In the event of delays, we will inform you and continue to monitor the order. You can cancel the order if the delivery is delayed for more than 30 days and the delay has not occurred because of you.
Depending on the shipping method, you may need to pick up the order from a specific delivery point. You must do so within the time specified in the delivery confirmation. If you do not collect the order on time, a delay fee can be charged from you and the order can be returned to us at your expense. If you do not pick up your order in time, we can cancel it.
You have the right to cancel your order within 14 days of the delivery of your products. Notify us by sending us a cancellation notice with your name, your address and email address, your order number and a list of the products covered. Please use the form on the Website. You must return the products to us at your own expense within 14 days from the time you sent the canceling message. You are responsible for the condition of the products during delivery back to us, therefore we recommend that you send them well packaged, in good condition and in the original box and / or packaging.
When you cancel an order, we will refund what you paid for the returning products, including standard delivery shipping costs to you (i.e. the cheapest shipping method; you will not be refunded for extra expenses if you chose express delivery or similar). However, of the amount refunded, we may withdraw money for the products' value reduction if such has occurred because your handling has been too tedious in relation to what is required to determine the product's function or characteristic features. Furthermore, shipping costs will only be reimbursed if the returned products constitute an entire order, ie they will not be refunded if you only return parts of an order. We will issue the refund as soon as possible and within 14 days of receiving your cancellation notice. However, we will hold on to the refund until we have received the returned products or proof that they have been sent to us (in the form of a delivery certificate). The refund is paid using the same payment method that you used to pay for the returned products unless otherwise agreed.
Your right of withdrawal does not apply to contracts such as:
- applies to a service that has been fully performed, if, when you placed your order, you approved the execution of the service and stated that you would not have any right of withdrawal after the service was performed
- applies to goods or a service whose price depends on fluctuations in the market that we cannot control and which may occur during the period between the receipt of the product whose purchase you wish to cancel and the time when we were notified that you wish to cancel the purchase.
- applies to products that have been manufactured according to your instructions or that are otherwise tailor-made for you
- applies to goods that quickly fall in value or have an expiration date
- applies to goods with broken packaging that is not suitable for return due to health or hygiene reasons, and the packaging has been broken by you
- applies to goods which, after delivery, are by their nature such that they cannot be separated from other articles with which they have been mixed.
- applies to sealed audio or video recordings or sealed computer software and the seal has been broken by you
- applies to individual copies of a newspaper or magazine
- applies to digital content delivered in a manner other than physical media, if you have approved the delivery in such a way and have determined that you waive your right of withdrawal
- applies to cultural events, sports events or similar entertainment activities, food service, catering or similar service, accommodation, transport of goods or rental of means of transport, where we provide the service on a specific day or during a specific period.
Warranty and complaints
Some of our products may be covered by warranties. Information on such warranties is provided on the Website or in these General Terms and Conditions. The order confirmation is a proof of guarantee. Our warranties cover only manufacturing defects and thus no defects that have arisen in connection with individual changes in the products' function or appearance after rebuilding, upgrading or other configuration.
You can, within 2 years (or other statutory extended period of time) after you receive the products, make a complaint about products that are defective according to current consumer protection legislation. You must then send us a complaint with your name, your address and e-mail address, your order number and a list of the products covered by the complaint, for example by using the form on the Website. You must file your complaint as soon as possible after the defect is discovered. All complaints filed within two months of the detection of the defect are counted as filed in good time.
We will refund you for the defective products in accordance with applicable consumer protection legislation and are responsible for any costs incurred in returning the products to us. It is our goal to issue such payments within 30 days of receiving the complaint and determining that a refund will be made, but it may take longer depending on the nature of the product. It is also our aim to follow the defective product guidelines set by the relevant national consumer protection authorities. The refund is paid using the same payment method you used to pay for the defective products unless otherwise agreed.
Limitation of Liability
Unless local law states otherwise, our liability is limited to direct damages and under no circumstances shall we be held liable for indirect damages, such as loss of income or the like.
Intellectual property rights
The Website and all its content is owned by us and our licensors and it is protected by intellectual property and marketing laws. This means that trademarks, company names, product names, images and graphics, design, layout and information about products, services and other content may not be copied or used without written permission from us.
We reserve the right for errors in image and typography on the Website, such as errors in product descriptions, technical indications, incorrect prices or incorrect information regarding a product's stock status. We have the right to correct obvious errors and may change or update information on the Website at any time.
Images on the Website are illustrative only and are not a guaranteed representation of the exact number of products you receive if you order, nor that the appearance, function or origin of the product is correct.
Changes to the General Terms and Conditions
We may change these Terms and Conditions at any time. We then apply the changed General Terms and Conditions to the Website and they come into effect when you accept them (in connection with the placing of a new order through the Website or when you visit the Website).
Law selection and dispute resolution
In the event of a dispute, we endeavor to follow decisions from relevant national consumer protection authorities.
Disputes regarding the interpretation or application of these General Terms and Conditions shall be governed and interpreted in accordance with the laws of the country or state in which we conduct our business, and shall be non-exclusive to be judged by the court in which we have our seat. "Non-exclusive judgment" means that you can bring a case against us in another jurisdiction, if such a right exists under national law.
That is all! We hope you are satisfied with your purchase! These terms were established by Golf Bloke on 12/12/2016 15:04:54